Returns & Refunds

ONLINE ORDERS

We're currently unable to process any International exchanges/refunds (i.e outside of the UK). Please check sizing and we're happy to answer as many questions as we can prior to making your purchase. 😊
NON CLOTHING – PHOTOGRAPHY/ART/HOME/SKATE/STATIONERY 
No refunds/exchanges are possible on the above. However if you have any questions please email us at info@ifnotnow.co
CLOTHING/ACCESSORIES
You have the right to return all products you have bought from www.ifnotnow.co for a full refund or exchange within 14 days of receiving them. When you exchange or refund any product, you must cover the shipping charges. As soon as we receive your return, we will process your exchange or refund requests within 14 days of receiving the goods back. Please note that you will not be reimbursed for the original shipping charges. Any refunds made by us will be processed back to the original payment method when you placed your order.  We do not take responsibility for any items lost during the return shipping. To return your product, you should mail your product to: 
RETURNS DELIVERY ADDRESS 
IFNOTNOW 
40 Ellington Court 
High Street
London N14 6LB 
UK
  • Please ensure that the item has not been worn or washed, and is in the exact same condition as it was purchased
  • has the original tag intact
  • is returned within 14 days of purchase, together with a receipt or proof of purchase
    As we’re a small business we only produce stock we need, so we try to keep returns down to avoid a negative impact on us and the environmentWe hope you understand, thank you again for supporting Ifnotnow and ask if you have any queries about sizing etc.This does not affect your statutory rights.

    RETURNS POLICY FOR OUR POP-UPS (COAL DROPS YARD/URBAN OUTFITTERS)

    UNFORTUNATELY, WE'RE NOT ABLE TO OFFER A REFUND BUT CAN OFFER AN EXCHANGE FOR FULL PRICED ITEMS PROVIDED THE ITEM:
    • has not been worn or washed, and is in the exact same condition as it was purchased
    • has the original tag intact
    • is returned within 14 days of purchase, together with a receipt or proof of purchase
      As we’re a small business we only produce stock we need, so we try to keep returns down to avoid a negative impact on us and the environment. We hope you understand, thank you again for supporting Ifnotnow and ask if you have any queries about sizing etc.
       This does not affect your statutory rights.