Thank you for choosing Ifnotnow! We appreciate your support as a customer. To ensure a smooth shopping experience, please review our returns and exchanges policy:

Sizing Considerations: We encourage customers to double-check sizing before making a purchase. Feel free to reach out with any questions; we are here to help.

Sustainable Mission: As a small business on a sustainable mission, we produce stock mindfully to minimize returns and reduce negative environmental impact.

Return Process: If you need to return an item, please follow the guidelines below:

Online Purchases:

Unfortunately, we cannot process international exchanges/refunds at this time.

For clothing and accessories purchased online, you have 14 days to request a full refund or exchange. Contact us at info@ifnotnow.co with your reason for return.

Original shipping costs are non-refundable, and return shipping charges are the customer's responsibility.

Returned items must be unworn, unwashed, with the original tag, and returned within 14 days of purchase with a receipt.

Limited Edition/Bespoke Pieces:

We do not offer refunds or exchanges on Limited Edition or Bespoke items.

Non-Clothing Items (Photography/Art/Home/Skate/Stationery):

No refunds or exchanges are possible on these items. 

Market/Pop-Up Purchases:

Unfortunately, we cannot offer refunds or exchanges for items purchased at our pop-ups/markets.

Processing Time:

Exchanges or refunds will be processed within 14 days of receiving the returned goods, provided they meet the specified conditions.

Payment Refunds:

Refunds will be processed back to the original payment method used for the order.

Lost Items during Return Shipping:

We do not take responsibility for items lost during the return shipping process.

Statutory Rights:

This policy does not affect your statutory rights.

Thank you for your understanding and continued support of Ifnotnow! If you have any further inquiries, don't hesitate to contact us at info@ifnotnow.co.